General
Terms and Conditions
For booking our workshops through our website.
Last updated: August 18, 2023
1. Scope of Application
1.1 These General Terms and Conditions (GTC) govern the legal relationship between klose brothers GmbH (hereinafter referred to as the “Provider”) and participants (hereinafter referred to as “Participants”) of workshops booked via the Provider’s online platform.
1.2 The contract is concluded with klose brothers GmbH, Managing Directors: Jaroslaw Klose and Martin Klose, Nahariyastraße 1, 33602 Bielefeld, Commercial Register: District Court (Amtsgericht) Bielefeld, HRB 40234.
2. Conclusion of Contract
2.1 The subject matter of the contract consists of the workshops presented on the Provider’s website. This presentation does not constitute a legally binding offer, but rather an invitation to submit an offer.
2.2 The Participant submits a binding offer to book a workshop by completing the order process on the Provider’s website. The contract is concluded when the Provider accepts the Participant’s offer by confirming the booking.
3. Terms of Payment
3.1 Workshop prices are stated on the Provider’s website and are inclusive of statutory VAT for private customers and exclusive of statutory VAT for business customers. The respective prices are explicitly indicated.
3.2 Payment is made by invoice.
4. Cancellation and Right of Withdrawal
4.1 Registration for our workshops is binding and may only be canceled by prior agreement with the organizer, subject to payment of a cancellation fee. The cancellation fee is tiered as follows:
Cancellation less than 20 days prior to the agreed date
50% of the workshop price
Cancellation less than 7 days prior to the agreed date
100% of the workshop price
Naming a substitute participant
No additional costs
You are welcome to name a substitute participant in place of the registered participant. No additional costs will be incurred for this. Please notify us of the change by email.
4.2 The Provider reserves the right to cancel workshops for good cause (e.g., illness of the speaker, insufficient number of participants). In the event of a cancellation by klose brothers GmbH, we will arrange an alternative date with you. If this is not feasible, you will not incur any costs for the workshop. For any changes or cancellations of your booking, please contact us at: sales@klosebrothers.de
5. Copyright and Usage
5.1 All workshop content, documents, and materials are subject to the Provider’s copyright and may not be reproduced, distributed, or otherwise used without express permission.
5.2 Participants only receive the right to use the workshop content for personal purposes. Disclosure to third parties or commercial use is prohibited.
6. Liability
6.1 The Provider is liable for damages caused by gross negligence or intent in accordance with statutory provisions.
6.2 In the event of slight negligence, the Provider is only liable for breaches of material contractual obligations. In this case, liability is limited to typical, foreseeable contractual damages.
7. Confidentiality
7.1 klose brothers GmbH undertakes to maintain confidentiality regarding the internal technical and organizational affairs of the client that are made accessible to our employees/the trainer within the scope of the engagement. This obligation continues to apply beyond the duration of the engagement.
8. Data Protection
8.1 The Provider’s privacy policy is available on the website and governs the collection, processing, and use of personal data.
9. Dispute Resolution
9.1 We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
10. Final Provisions
10.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
10.2 Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.
10.3 The place of jurisdiction for all disputes arising from or in connection with this contract is the registered office of the Provider.